FAQs - VoIP/PBX
What is a Virtual PBX?

One of the latest spin offs of VoIP technology is the virtual pbx or hosted pbx. This technology allows small and medium sized businesses to have a sophisiticated telephone system without the investment in telephone equipment. In fact the entire telephone system is operated and maintained by your VoIP service provider. A virtual pbx lets employees work from their home, hotels or on their cell phones while still being connected to the same office telephone system. Just like a fortune 500 telephone system, you can transfer callers, put them on hold with music, setup conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

What is an IP Phone?

IP Phones are special telephones which look and work like normal telephone but they connect directly to your Internet connection without the use of an ATA device (to convert analog signals to digital signals). An IP Phone plugs directly into your Internet router and comes in both wireless and corded models. Business VoIP users generally opt for IP Phones because they have special buttons which allow calls to be transferred, put on hold and have multiple lines.

What is a PBX Phone System?

PBX stands for Private Branch Exchange, which is a private telephone network used within a company. Users of the PBX phone system share a number of outside lines for making external phone calls. A PBX connects the internal telephones within a business and also connects them to the public switched telephone network (PSTN), VoIP Providers and SIP Trunks.

What is VOIP?

VOIP is a name for Voice Over Internet Protocol, or in more common terms phone service over the Internet.

About us

We provide a full range of IT services including, network analysis, network design, business Hosted PBX system, systems integration, value added reseller (VAR) services, project management, end-user support, and onsite training. telephony needs to create a customized communications plan to meet your company’s goals.

Mission & Vision

VoiceIP Solutions specializes in secure efficient technologies with Asterisk Telephony Platform integration.

We provide a one-stop-shop for your company’s telephony and data networking needs. telephony needs to create a customized communications plan to meet your company’s goals

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  DP Telecom

        Bay 228-55 Westwinds Cres NE,

        Calgary, AB T3J 5H2 Canada

  587 899 2783

  403 744 5304

  info@dptelecom.ca

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